FAQs
How do I schedule an appointment?
For optimal convenience, reserve your salon appointment in advance. Please contact our Concierge at 310.278.3344 or [email protected] to arrange your session.
What are your hours of operation?
The Salon is open Wednesday through Saturday from 10:00 AM to 7:00 PM.
Where is The Salon located?
The Salon is situated on the second floor of the hotel.
What is the cancellation policy?
As service time is reserved exclusively with a professional stylist, The Salon by Alon Shalom requires twenty-four hours’ notice for any modifications or cancellations. Sessions cancelled or missed with less than twenty-four hours’ notice will be charged at the full service rate.
What services are available?
The comprehensive menu includes precision cuts, bespoke color services, and refined styling for both men and women. Cut services range from classic men’s cuts to transformative women’s cuts. Color offerings encompass root touch-ups, full color applications, and both partial and full highlights. Styling services feature blowouts, Brazilian blowouts, keratin treatments, and celebrity event styling.
What can I expect during a visit?
Each service is thoroughly personalized from consultation to completion. Experiences are guided by Alon Shalom or one of his experienced stylists, ensuring the highest level of artistry and sophistication. Luxurious concierge services, including premium beverage service, light refreshments, and meal delivery complete the experience.
How do I inquire about pricing?
Services and detailed pricing are available upon request. Please contact our Concierge for comprehensive information tailored to your specific needs.




